Home > LoveGoBuy Spreadsheet: Visualizing QC and Shipping Performance

LoveGoBuy Spreadsheet: Visualizing QC and Shipping Performance

2026-02-10

A Guide to Creating Clear Charts for Data Analysis

Effectively managing a haul involves tracking more than just item costs. For savvy LoveGoBuy users, transforming raw agent data into visual insights is key to making smarter decisions. This guide will show you how to structure your LoveGoBuy spreadsheet and create charts to visualize QC approval rates, delivery times, and refund percentages

1. Structuring Your Master Spreadsheet

Begin with a comprehensive table. Each row should represent a unique item, with columns capturing all critical stages:

Item / Link Store Price (¥) QC Result (Approve/RL) QC Date Ship Method Parcel Dispatch Date Delivery Date Refund Issued? (Y/N) Refund Reason
Sample Item 1 Example Store 250 Approve 2023-10-01 EMS 2023-10-05 2023-10-20 N N/A
Sample Item 2 Another Store 150 RL 2023-10-02 SAL 2023-10-10 2023-11-05 Y Quality Issue

Tip: Use separate sheets or tabs for different hauls or time periods to keep data organized.

2. Creating Key Performance Charts

Chart A: QC Approval Rate Pie Chart

Purpose:

How to Build:

  1. Create a summary counting total items, total "Approve" (A), and total "Red Light" (RL).
  2. Use these two numbers (A and RL) as data points.
  3. Insert a Pie or Doughnut Chart. Label clearly: "QC Approval Rate: 85%".
[PIE CHART: Approve: 85% | RL: 15%]

Insight Gained:

Chart B: Average Delivery Time by Shipping Method (Bar Chart)

Purpose:

How to Build:

  1. Calculate "Transit Days" for each item: Delivery Date - Parcel Dispatch Date.
  2. Calculate the AVERAGE
  3. Insert a Column or Bar Chart. The X-axis should be the shipping method, and the Y-axis the average days.
[BAR CHART: EMS: 15 days | SAL: 28 days | DHL: 8 days]

Insight Gained:

Chart C: Refund Percentage & Reason Trend (Combo Chart)

Purpose:

How to Build:

  1. Calculate the monthly Refund Percentage: (Items Refunded / Total Items Ordered) * 100.
  2. Count refunds by "Refund Reason" (e.g., Quality, Wrong Item, Not Shipped).
  3. Insert a Combo Chart. Use a line for the monthly refund percentage (Y-axis on the left) and bars for the count of reasons (Y-axis on the right). Group by month or store.
[COMBO CHART: Line: Refund % trending down. Bars: "Quality" is the tallest bar reason.]

Insight Gained:

Conclusion: From Data to Decisions

By moving beyond simple lists to a visualized LoveGoBuy spreadsheet, you empower yourself with actionable business intelligence for your hauls. These charts transform anecdotal experiences into clear metrics, allowing you to:

  • Identify and blacklist stores with poor QC or high refund rates.
  • Optimize shipping strategy based on reliable transit time data.
  • Track your own agent performance and satisfaction over time.

Start integrating these charts today, and let clear data guide your next, more successful haul.